Shipping & Returns

Customer satisfaction is our goal at Hurricane.com. All hurricane panels and tracks  must be inspected upon receipt. Once the hurricane panels have been cut we will not accept a return. We will issue a pickup for any defective materials and a new shipment will be sent to you. No return will be accepted unless authorization has been given and notification is within 15 days of receipt of item. Some items on this web site are non-refundable. All others are subject to a 25% restocking fee. Please ask your sales representative about the product you are ordering for the return policy. All refunds will be processed against the original form of payment. Refunds are issued upon receipt of the returned merchandise.

We are not responsible for customers ordering the wrong quantities or sizes of the hurricane panels. We will accept a returns on hurricane hardware if we are notified within 15 days of receiving your order.  Return order maybe subject to a 25% restocking fee.

Please contact Customer Service to ensure that your return has been authorized. Please note that the original shipping charge is non-refundable